Routine Maintenance
Scheduled Maintenance Report for SMSPortal
The scheduled maintenance has been completed.
Posted Jun 10, 2018 - 17:00 CAT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 10, 2018 - 14:01 CAT
Dear Customer,

As part of our ongoing efforts for continuous improvement, we will be performing routine maintenance on our servers on Sunday, 10 June 2018 from 14h00 - 17h00 (UTC+2).

The intended outcome is to provide additional stability, security, performance and ensure that we proactively maintain our infrastructure. We have two redundant Data Centres in two separate geographical locations. The maintenance will happen one leg at a time in order to minimise the risk and impact of service disruption.

All maintenance will be completed by our most experienced SMSPortal engineers.

As with any upgrade or maintenance work, the risk profile of the platform is increased throughout. This maintenance has been classified as low risk with service disruption of up to 30 minutes per server during the maintenance window period. No messages or data will be lost, it will all be staged during the maintenance leg for that particular server and resume once the maintenance is completed.

Please feel free to monitor during this time to stay up to date on the progress.

Kind regards,
The SMSPortal Team
Posted May 23, 2018 - 13:57 CAT
This scheduled maintenance affected: Messaging Services (Outbound SMS, Inbound SMS), API (SMPP, REST, SFTP, HTTP (Legacy), Web Services & SQL (Legacy), Email to SMS (Legacy)), Websites (Main Website, Customer Portal, Billing and Payments), and Region (Africa, Europe, North America (US, Canada & Caribbean), South & Central America, Asia & Oceania).