Platform Maintenance
Scheduled Maintenance Report for SMSPortal
The scheduled maintenance has been completed.
Posted May 23, 2022 - 00:00 CAT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 22, 2022 - 21:00 CAT
As part of our commitment to quality and continual improvement, we will be carrying out planned maintenance on our firewalls and core servers.

When will the work be carried out?
The maintenance work will begin at 21:00 (UTC+2) on Sunday, 22 May 2022 and will last for 3 hours until 00:00 (UTC+2).

Who will be completing the work?
All of the work will be completed by our most experienced DevOps engineers.

Will I experience downtime?
As with any upgrade or maintenance work the risk profile of our platform is increased, however this maintenance has been classified as low risk. There may be short periods of intermittent drops in your connections to our servers and minor message delays during the maintenance window.

Please feel free to monitor during this time to stay up to date on the progress. If you need further information, please contact technical support at

The SMSPortal Team
Posted May 13, 2022 - 14:09 CAT
This scheduled maintenance affected: Messaging Services (Outbound SMS, Inbound SMS), API (SMPP, REST, SFTP, HTTP (Legacy), Web Services & SQL (Legacy), Email to SMS (Legacy)), and Websites (Main Website, Customer Portal, Billing and Payments).