Service Degradation - MTN SA
Incident Report for SMSPortal
MTN SA have informed us that the issue has been resolved. The outstanding DLRs and MOs have also been returned.
Posted Nov 12, 2021 - 12:27 CAT
MTN SA are failing to return a portion of delivery receipts and replies. All of our testing and feedback indicates that messages are still being received on handsets, so please do not resubmit any messages that you believe may be affected.

Type: DLR and MO degradation
Impact: Customers may experience irregular delivery with inconsistent delivery receipts and replies to and from MTN SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact should you require further information or assistance.

The SMSPortal Team
Posted Nov 12, 2021 - 11:31 CAT
This incident affected: Region (Africa).