All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
REST Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
HTTP (Legacy) Operational
90 days ago
100.0 % uptime
Today
Web Services & SQL (Legacy) Operational
90 days ago
100.0 % uptime
Today
Email to SMS (Legacy) Operational
90 days ago
100.0 % uptime
Today
Messaging Services Operational
90 days ago
100.0 % uptime
Today
Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Main Website Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Billing and Payments Operational
90 days ago
100.0 % uptime
Today
Region Operational
Africa Operational
Europe Operational
North America (US, Canada & Caribbean) Operational
South & Central America Operational
Asia & Oceania Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 20, 2026

No incidents reported today.

May 19, 2026
Service Degradation - Platform Connectivity
Resolved - Connectivity has remained stable throughout the day and based on extensive monitoring, we believe the issue to be resolved.
May 19, 19:09 CAT
Monitoring - Earlier this morning, three of our upstream ISPs experienced a sustained DDoS (Distributed Denial of Service) attack impacting their networks and infrastructure.

The attack took place between 08:42 and 10:03 (UTC+2) and has since subsided. During that time, some customers may have noticed intermittent latency, packet loss, delayed message processing or temporary connectivity instability.

Our team is actively working with the engineering teams at our providers to mitigate the impact and maintain service stability as effectively as possible. We continue to monitor the situation closely and will take all necessary steps to minimise any further disruption.

We appreciate your patience and understanding and will provide further updates should the situation materially change.

Please contact support@smsportal.com should you require further information or assistance.

The SMSPortal Team
May 19, 10:59 CAT
May 18, 2026

No incidents reported.

May 17, 2026
Platform Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 23:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:00 CAT
Scheduled - As part of our commitment to maintaining the highest levels of performance, security, and reliability on our platform, we will be conducting routine platform maintenance.

Maintenance Schedule:
Dates: 17 - 19 May 2026
Time: 20:00 - 23:00 (UTC+2) each evening

Maintenance Scope:
During this maintenance window we will be performing audits and critical maintenance on our Database Clusters, Networking Devices, Firewalls and Servers. The purpose of this maintenance is to enhance the availability, resilience, and security of our infrastructure, ensuring that we continue to deliver a stable and secure service to our customers.

Expected Impact:
While we do not anticipate any service interruptions, it is important to note that maintenance activities always carry a small risk of potential service impact.

Need Assistance?
If you have any concerns or require further information, please do not hesitate to contact our support team at help@smsportal.com.

Thank you for your understanding and continued support.

The SMSPortal Team
May 7, 12:40 CAT
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

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