All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
SMPP Operational
REST Operational
SFTP Operational
HTTP (Legacy) Operational
Web Services & SQL (Legacy) Operational
Email to SMS (Legacy) Operational
Messaging Services Operational
Outbound SMS Operational
Inbound SMS Operational
Websites Operational
Main Website Operational
Customer Portal Operational
Billing and Payments Operational
Region Operational
Africa Operational
Europe Operational
North America (US, Canada & Caribbean) Operational
South & Central America Operational
Asia & Oceania Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 24, 2026

SMPP TLS Connectivity Issues
Resolved - The fix has been implemented and we believe the issue to be resolved.
Oct 24, 00:22 CAT
Identified - The issue has been identified and our engineers are working to implement a fix.

We will provide a further update once the issue has been resolved.

The SMSPortal Team
Oct 23, 23:26 CAT
Investigating - We are investigating an issue affecting SMPP TLS connectivity to smpp-tls.smsportal.com on ports 6000, 6010, 6020 and 6030.

We apologise for any inconvenience caused and appreciate your patience while we work to resolve the issue. We will provide further updates as they become available.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team
Oct 23, 21:53 CAT

Oct 23, 2026

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 23:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 20:00 CAT
Scheduled - As part of our ongoing commitment to keeping SMSPortal secure, reliable and performing at its best, we’ll be carrying out routine platform maintenance.

Maintenance Schedule:
Dates: 11 - 13 Oct 2026
Time: 20:00 - 23:00 (UTC+2) each evening

Maintenance Scope:
Our teams will be carrying out audits and maintenance across our database clusters, network infrastructure, firewalls and servers. This work will help strengthen the availability, resilience and security of the platform.

Expected Impact:
While we do not anticipate any service interruptions, it is important to note that maintenance activities always carry a small risk of potential service impact.

Need Assistance?
If you have any concerns or require further information, please do not hesitate to contact our support team at help@smsportal.com.

Thank you for your understanding and continued support.

The SMSPortal Team
Sep 28, 11:36 CAT

Oct 10, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage