Completed -
The scheduled maintenance has been completed.
Mar 15, 23:00 CAT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 20:00 CAT
Scheduled -
As part of our commitment to maintaining the highest levels of performance, security, and reliability on our platform, we will be conducting routine platform maintenance.
Maintenance Schedule: Dates: 15th - 18th March 2025 Time: 20:00 - 23:00 (UTC+2) each evening
Maintenance Scope: During this maintenance window, we will be performing audits and critical maintenance on our Database Clusters, Firewalls, and Servers. The purpose of this maintenance is to enhance the availability, resilience, and security of our infrastructure, ensuring that we continue to deliver a stable and secure service to our customers.
Expected Impact: While we do not anticipate any service interruptions, it is important to note that maintenance activities always carry a small risk of potential service impact.
Need Assistance? If you have any concerns or require further information, please do not hesitate to contact our support team at help@smsportal.com.
Thank you for your understanding and continued support.
Resolved -
After extensive monitoring we believe this issue to be resolved.
Mar 12, 16:32 CAT
Monitoring -
MTC Namibia have informed us that the issue has been resolved. We will continue to monitor extensively.
Mar 12, 11:52 CAT
Investigating -
We have been informed that MTC Namibia is experiencing network issues. Their team is actively working to restore services as soon as possible. SMSPortal is currently queueing all messages until the issue is resolved. Please do not resubmit any messages as they will be processed once connectivity is restored.
Type: Network Outage Issue Start Time: 12 March 2025 @ 09:00 (UTC+2) Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTC Namibia.
We appreciate your patience while the operator works to resolve the issue and we will keep you updated.
Please contact help@smsportal.com should you require further information or assistance.