All Systems Operational
API Operational
SMPP ? Operational
REST ? Operational
FTP ? Operational
HTTP (Legacy) ? Operational
Web Services & SQL (Legacy) ? Operational
Email to SMS (Legacy) ? Operational
Messaging Services Operational
Outbound SMS ? Operational
Inbound SMS ? Operational
Websites Operational
Main Website ? Operational
Customer Portal ? Operational
Billing and Payments ? Operational
Region Operational
Africa ? Operational
Europe ? Operational
North America (US, Canada & Caribbean) ? Operational
South & Central America ? Operational
Asia & Oceania ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 23, 2019

No incidents reported today.

Jul 22, 2019

No incidents reported.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019
Resolved - After extensive monitoring we believe this incident to be resolved.
Jul 13, 08:41 CAT
Monitoring - Vodacom SA have informed us that the issue is resolved. All messages that failed have been resubmitted at no additional cost to our customers. We will continue to monitor.
Jul 12, 18:28 CAT
Update - Vodacom SA have not yet identified the cause of the issue and are still investigating.

Please do not resubmit any messages that you believe may be affected.
Jul 12, 15:20 CAT
Investigating - Vodacom SA is returning a custom error code for a small portion of outbound messages. As a result, customers may be receiving an incorrect delivery status of "UNDELIV" for these messages. Vodacom SA is investigating this issue. Once resolved, any messages with the incorrect status will be resubmitted at no cost to our clients.

SMSPortal has rerouted all possible traffic in order to limit any impact to customers.
Jul 12, 11:05 CAT
Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.