Monitoring - Some customers may have experienced connectivity issues on the SEACOM network affecting access to our platform. While the issue appears to have been resolved, we are still awaiting feedback from them to determine the root cause.
Type: Connectivity Degradation Issue Start Time: 21 July 2026 @ 23:37 (UTC+2) Issue End Time: 22 July 2026 @ 00:03 (UTC+2) Impact: Customers may have experienced intermittent connectivity or increased response times on our platform.
We will continue to monitor the situation and work closely with their engineers to uncover the root cause and implement any necessary preventative measures. Thank you for your patience and understanding.
Please contact help@smsportal.com if you require further information or assistance.
The SMSPortal Team
Jul 22, 2026 - 00:36 CAT
API
Operational
90 days ago
100.0
% uptime
Today
SMPP
Operational
90 days ago
100.0
% uptime
Today
REST
Operational
90 days ago
100.0
% uptime
Today
SFTP
Operational
90 days ago
100.0
% uptime
Today
HTTP (Legacy)
Operational
90 days ago
100.0
% uptime
Today
Web Services & SQL (Legacy)
Operational
90 days ago
100.0
% uptime
Today
Email to SMS (Legacy)
Operational
90 days ago
100.0
% uptime
Today
Messaging Services
Operational
90 days ago
100.0
% uptime
Today
Outbound SMS
Operational
90 days ago
100.0
% uptime
Today
Inbound SMS
Operational
90 days ago
100.0
% uptime
Today
Websites
Operational
90 days ago
100.0
% uptime
Today
Main Website
Operational
90 days ago
100.0
% uptime
Today
Customer Portal
Operational
90 days ago
100.0
% uptime
Today
Billing and Payments
Operational
90 days ago
100.0
% uptime
Today
Region
Operational
Africa
Operational
Europe
Operational
North America (US, Canada & Caribbean)
Operational
South & Central America
Operational
Asia & Oceania
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
After extensive monitoring, we believe this issue to be resolved.
Jul 9, 15:59 CAT
Monitoring -
We are observing that services have been restored. We will continue to monitor closely while awaiting feedback from MTN SA.
Jul 9, 10:14 CAT
Investigating -
MTN SA is currently experiencing technical issues on their core network and as a result SMS delivery towards MTN SA is degraded. Please do not resubmit any messages.
Type: Mobile Network Operator Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to MTN SA.
We appreciate your patience while the operator works to resolve the issue and we will keep you updated.
Please contact help@smsportal.com should you require further information or assistance.