Resolved -
After extensive monitoring, we believe this issue to be resolved.
Mar 10, 19:11 CAT
Monitoring -
Cell C SA have informed us that the issue has been resolved and that they are currently processing a backlog of messages and delivery receipts. We will continue to monitor extensively.
Mar 10, 15:20 CAT
Investigating -
Cell C are currently experiencing a technical issue on their SMSCs causing irregular delivery and delayed delivery receipts for a portion of messages. Please do not resubmit any messages that you believe may be affected.
SMSPortal have rerouted all possible traffic in order to limit any impact to customers.
Type: Delivery Degradation
Impact: Customers may experience irregular delivery with inconsistent delivery receipts when sending towards Cell C SA.
We appreciate your patience while the operator works to resolve the issue and we will keep you updated.
Please contact help@smsportal.com should you require further information or assistance.
The SMSPortal Team
Mar 10, 12:33 CAT