All Systems Operational
API Operational
SMPP   ? Operational
REST   ? Operational
FTP   ? Operational
HTTP (Legacy)   ? Operational
Web Services & SQL (Legacy)   ? Operational
Email to SMS (Legacy)   ? Operational
Messaging Services Operational
Outbound SMS   ? Operational
Inbound SMS   ? Operational
Websites Operational
Main Website   ? Operational
Customer Portal   ? Operational
Billing and Payments   ? Operational
Region Operational
Africa   ? Operational
Europe   ? Operational
North America (US, Canada & Caribbean)   ? Operational
South & Central America   ? Operational
Asia & Oceania   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2018

No incidents reported today.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018
Completed - The scheduled maintenance has been completed.
Aug 12, 17:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 14:00 CAT
Scheduled - Dear Customer,

As part of our commitment to quality and continual improvement, we will be carrying out planned upgrades to our servers on Sunday, 12 August 2018 from 14h00 - 17h00 (UTC+2).

The work will involve software upgrades to our databases and core servers for greater resiliency, security and features. We will also be renewing our mymobileapi.com SSL certificate.

All maintenance will be completed by our most experienced SMSPortal engineers. We have two redundant Data Centres in two separate geographical locations. The maintenance will happen one leg at a time in order to minimise the risk and impact of service disruption.

As with any upgrade or maintenance work, the risk profile of the platform is increased throughout. This maintenance has been classified as low risk with service disruption of up to 30 minutes per server during the maintenance window period. No messages or data will be lost, it will all be staged during the maintenance leg for that particular server and resume once the maintenance is completed.

Please feel free to monitor https://status.smsportal.com during this time to stay up to date on the progress.

The SMSPortal Team
Jul 17, 14:16 CAT
Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

No incidents reported.