All Systems Operational
API Operational
90 days ago
100.0 % uptime
Today
SMPP ? Operational
90 days ago
100.0 % uptime
Today
REST ? Operational
90 days ago
100.0 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
HTTP (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
Web Services & SQL (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
Email to SMS (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
Messaging Services Operational
90 days ago
100.0 % uptime
Today
Outbound SMS ? Operational
90 days ago
100.0 % uptime
Today
Inbound SMS ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Main Website ? Operational
90 days ago
100.0 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Billing and Payments ? Operational
90 days ago
100.0 % uptime
Today
Region Operational
Africa ? Operational
Europe ? Operational
North America (US, Canada & Caribbean) ? Operational
South & Central America ? Operational
Asia & Oceania ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 25, 2020

No incidents reported today.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Resolved - After extensive monitoring we believe this incident to be resolved.
Sep 18, 16:28 CAT
Monitoring - MTN SA have informed us that the issue has been resolved. We will continue to monitor extensively.
Sep 18, 13:33 CAT
Investigating - MTN SA are currently experiencing a delay in returning delivery receipts for a portion of messages. Please do not resubmit any messages that you believe may be affected.

Type: DLR Delays
Impact: You may experience irregular delivery with inconsistent delivery receipts when sending towards MTN SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact support@smsportal.com should you require further information or assistance.

The SMSPortal Team
Sep 18, 12:36 CAT
Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020
Completed - The scheduled maintenance has been completed.
Sep 15, 23:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 22:00 CAT
Scheduled - We are writing to inform you that we will be performing an emergency change on a core switch at our primary data centre. Customers should not experience any loss of connectivity or services, however the risk profile of the platform will be increased throughout the maintenance window.

The work will be carried out between 22:00 (UTC+2) and 23:00 (UTC+2) on 15 September 2020.

Please feel free to monitor https://status.smsportal.com during this time to stay up to date on the progress. If you need further information, please contact technical support at support@smsportal.com.

The SMSPortal Team
Sep 15, 17:00 CAT
Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.