Connectivity Degradation
Monitoring - Some customers may have experienced connectivity issues on the SEACOM network affecting access to our platform. While the issue appears to have been resolved, we are still awaiting feedback from them to determine the root cause.

Type: Connectivity Degradation
Issue Start Time: 21 July 2026 @ 23:37 (UTC+2)
Issue End Time: 22 July 2026 @ 00:03 (UTC+2)
Impact: Customers may have experienced intermittent connectivity or increased response times on our platform.

We will continue to monitor the situation and work closely with their engineers to uncover the root cause and implement any necessary preventative measures. Thank you for your patience and understanding.

Please contact help@smsportal.com if you require further information or assistance.

The SMSPortal Team
Jul 22, 2026 - 00:36 CAT
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
REST Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
HTTP (Legacy) Operational
90 days ago
100.0 % uptime
Today
Web Services & SQL (Legacy) Operational
90 days ago
100.0 % uptime
Today
Email to SMS (Legacy) Operational
90 days ago
100.0 % uptime
Today
Messaging Services Operational
90 days ago
100.0 % uptime
Today
Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Main Website Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Billing and Payments Operational
90 days ago
100.0 % uptime
Today
Region Operational
Africa Operational
Europe Operational
North America (US, Canada & Caribbean) Operational
South & Central America Operational
Asia & Oceania Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 22, 2026

Unresolved incident: Connectivity Degradation.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Service Degradation - MTN SA
Resolved - After extensive monitoring, we believe this issue to be resolved.
Jul 9, 15:59 CAT
Monitoring - We are observing that services have been restored. We will continue to monitor closely while awaiting feedback from MTN SA.
Jul 9, 10:14 CAT
Investigating - MTN SA is currently experiencing technical issues on their core network and as a result SMS delivery towards MTN SA is degraded. Please do not resubmit any messages.

Type: Mobile Network Operator
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to MTN SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team
Jul 9, 09:25 CAT
Jul 8, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage