All Systems Operational
API Operational
SMPP   ? Operational
REST   ? Operational
FTP   ? Operational
HTTP (Legacy)   ? Operational
Web Services & SQL (Legacy)   ? Operational
Email to SMS (Legacy)   ? Operational
Messaging Services Operational
Outbound SMS   ? Operational
Inbound SMS   ? Operational
Websites Operational
Main Website   ? Operational
Customer Portal   ? Operational
Billing and Payments   ? Operational
Region Operational
Africa   ? Operational
Europe   ? Operational
North America (US, Canada & Caribbean)   ? Operational
South & Central America   ? Operational
Asia & Oceania   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 17, 2017

No incidents reported today.

Oct 16, 2017

No incidents reported.

Oct 15, 2017
Completed - The scheduled maintenance has been completed.
Oct 15, 17:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 14:00 CAT
Scheduled - As part of our ongoing efforts for continuous improvement, we will be upgrading two servers on Sunday, 15 October 2017 from 14h00 - 17h00 (UTC+2).

- The new server upgrades will provide additional stability, security, performance and ensure that we proactively scale our infrastructure. We have two redundant Data Centres in two separate geographical locations. The upgrades will happen one leg at a time, in order to minimise the risk and impact of service disruption.

- All of the work will be completed by our most experienced SMSPortal engineers.

- As with any upgrade or maintenance work, the risk profile of the platform is increased throughout. This maintenance has been classified as low risk with service disruption of up to 30 minutes per server during the maintenance window period. No messages or data will be lost, it will all be staged during the maintenance leg for that particular server and resume once the maintenance is completed.

Please feel free to monitor https://status.smsportal.com during this time to stay up to date on the progress.
Oct 10, 10:30 CAT
Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017

No incidents reported.

Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.

Oct 5, 2017

No incidents reported.

Oct 4, 2017

No incidents reported.

Oct 3, 2017

No incidents reported.