All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
SMPP ? Operational
90 days ago
100.0 % uptime
Today
REST ? Operational
90 days ago
100.0 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
HTTP (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
Web Services & SQL (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
Email to SMS (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
Messaging Services Operational
90 days ago
100.0 % uptime
Today
Outbound SMS ? Operational
90 days ago
100.0 % uptime
Today
Inbound SMS ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Main Website ? Operational
90 days ago
100.0 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Billing and Payments ? Operational
90 days ago
100.0 % uptime
Today
Region Operational
Africa ? Operational
Europe ? Operational
North America (US, Canada & Caribbean) ? Operational
South & Central America ? Operational
Asia & Oceania ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 24, 2025

No incidents reported today.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025
Platform Maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 23:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 20:00 CAT
Scheduled - As part of our commitment to maintaining the highest levels of performance, security, and reliability on our platform, we will be conducting routine platform maintenance.

Maintenance Schedule:
Dates: 15th - 18th March 2025
Time: 20:00 - 23:00 (UTC+2) each evening

Maintenance Scope:
During this maintenance window, we will be performing audits and critical maintenance on our Database Clusters, Firewalls, and Servers. The purpose of this maintenance is to enhance the availability, resilience, and security of our infrastructure, ensuring that we continue to deliver a stable and secure service to our customers.

Expected Impact:
While we do not anticipate any service interruptions, it is important to note that maintenance activities always carry a small risk of potential service impact.

Need Assistance?
If you have any concerns or require further information, please do not hesitate to contact our support team at help@smsportal.com.

Thank you for your understanding and continued support.

The SMSPortal Team
Feb 28, 15:31 CAT
Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025
Service Degradation - MTC Namibia
Resolved - After extensive monitoring we believe this issue to be resolved.
Mar 12, 16:32 CAT
Monitoring - MTC Namibia have informed us that the issue has been resolved. We will continue to monitor extensively.
Mar 12, 11:52 CAT
Investigating - We have been informed that MTC Namibia is experiencing network issues. Their team is actively working to restore services as soon as possible. SMSPortal is currently queueing all messages until the issue is resolved. Please do not resubmit any messages as they will be processed once connectivity is restored.

Type: Network Outage
Issue Start Time: 12 March 2025 @ 09:00 (UTC+2)
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTC Namibia.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team
Mar 12, 10:35 CAT
Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

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