After extensive monitoring, we believe the issue has been resolved by our provider.
May 16, 16:49 CAT
We are continuing to monitor for any further issues.
May 16, 15:01 CAT
A fix has been implemented by our provider and we are monitoring the results.
May 16, 13:00 CAT
We are experiencing intermittent failures with our Payment Gateway Provider for Credit Card and Instant EFT payments. We are not receiving confirmation of the payments from our provider.
Should your credits not be automatically allocated after a successful payment, please contact firstname.lastname@example.org
Our provider is currently investigating this issue.
May 16, 09:54 CAT