All Systems Operational
API
Operational
SMPP
Operational
Issues with SMPP, not limited to a specific region.
REST
Operational
Issues with access to REST API
SFTP
Operational
Issues with access to SFTP API
HTTP (Legacy)
Operational
Issues with access to HTTP API (Legacy)
Web Services & SQL (Legacy)
Operational
Issues with access to Web Services & SQL (Legacy)
Email to SMS (Legacy)
Operational
Issues with access to Email to SMS API (Legacy)
Messaging Services
Operational
Outbound SMS
Operational
Issues with Outbound SMS (MT), not limited to a specific region.
Inbound SMS
Operational
Issues with Inbound SMS (MO), not limited to a specific region.
Websites
Operational
Main Website
Operational
Issues with main website
Customer Portal
Operational
Issues with Customer Portal
Billing and Payments
Operational
Issues with billing or online payments
Region
Operational
Africa
Operational
Issues with SMS traffic in Africa
Europe
Operational
Issues with SMS traffic in Europe
North America (US, Canada & Caribbean)
Operational
Issues with SMS traffic in North America
South & Central America
Operational
Issues with SMS traffic in South & Central America
Asia & Oceania
Operational
Issues with SMS traffic in Asia & Oceania
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Platform Maintenance
Oct 14, 2023 23:00 - Oct 15, 2023 03:00 CAT
At SMSPortal, our commitment to delivering top-tier service drives us to continually enhance our infrastructure. To ensure we maintain the highest levels of quality, resilience, security, performance, and features, we are conducting routine maintenance.
Maintenance Schedule:
Start Time: 23:00 (UTC+2) on Saturday, 14 October 2023
Expected Completion: 03:00 (UTC+2) on Sunday, 15 October 2023
Maintenance Scope:
During this maintenance period, our most experienced DevOps engineers will be working to update our core servers, databases, and firewalls.
Expected Impact:
While we have classified this maintenance as low risk, it's important to note that some minor disruptions may occur. You may experience intermittent drops in your connections to our servers and minor message delays. Rest assured, our team will work swiftly to minimise any inconvenience.
Stay Informed:
For real-time updates on the progress of our maintenance work, please visit https://status.smsportal.com.
Need Assistance?
If you require additional information or assistance during this maintenance window, please do not hesitate to contact our technical support team at help@smsportal.com.
Thank you for your understanding and continued support.
The SMSPortal Team
Posted on Sep 15, 2023 - 16:08 CAT
Maintenance Schedule:
Start Time: 23:00 (UTC+2) on Saturday, 14 October 2023
Expected Completion: 03:00 (UTC+2) on Sunday, 15 October 2023
Maintenance Scope:
During this maintenance period, our most experienced DevOps engineers will be working to update our core servers, databases, and firewalls.
Expected Impact:
While we have classified this maintenance as low risk, it's important to note that some minor disruptions may occur. You may experience intermittent drops in your connections to our servers and minor message delays. Rest assured, our team will work swiftly to minimise any inconvenience.
Stay Informed:
For real-time updates on the progress of our maintenance work, please visit https://status.smsportal.com.
Need Assistance?
If you require additional information or assistance during this maintenance window, please do not hesitate to contact our technical support team at help@smsportal.com.
Thank you for your understanding and continued support.
The SMSPortal Team
Posted on Sep 15, 2023 - 16:08 CAT