All Systems Operational
API Operational
90 days ago
100.0 % uptime
Today
SMPP ? Operational
90 days ago
100.0 % uptime
Today
REST ? Operational
90 days ago
100.0 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
HTTP (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
Web Services & SQL (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
Email to SMS (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
Messaging Services Operational
90 days ago
100.0 % uptime
Today
Outbound SMS ? Operational
90 days ago
100.0 % uptime
Today
Inbound SMS ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Main Website ? Operational
90 days ago
100.0 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Billing and Payments ? Operational
90 days ago
100.0 % uptime
Today
Region Operational
Africa ? Operational
Europe ? Operational
North America (US, Canada & Caribbean) ? Operational
South & Central America ? Operational
Asia & Oceania ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Emergency Maintenance - Customer Portal Jul 14, 2024 16:00-17:00 CAT
We are writing to inform you of an important emergency maintenance activity scheduled for our Customer Portal (https://cp.smsportal.com).

Maintenance Schedule:
Date: Sunday, 14 July 2024
Time: 16:00 to 17:00 (UTC+2)

Expected Impact:
During this maintenance window, there may be intermittent access to our customer portal, and purchasing processes may be temporarily unavailable. We will work diligently to minimise any disruption to our services.

Need Assistance:
If you have any questions or require assistance during the maintenance period, please contact our technical support team at help@smsportal.com.

Stay Informed:
For updates on the maintenance progress, please visit our status page: https://status.smsportal.com

Thank you for your understanding and continued support.

Team SMSPortal

Posted on Jul 11, 2024 - 13:24 CAT
Past Incidents
Jul 13, 2024

No incidents reported today.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Resolved - After extensive monitoring, we believe this issue to be resolved.
Jul 11, 11:33 CAT
Monitoring - MTC Namibia have informed us that services have been restored. We will continue to monitor extensively.
Jul 11, 10:09 CAT
Identified - MTC Namibia are experiencing intermittent network issues due to power interruptions in the city, thus affecting services. The operator is working to restore services as quickly as possible.

Type: Network Outage
Issue Start Time: 10 Jul 2024 @ 19:30 (UTC+2)
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTC Namibia.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team

Jul 11, 08:15 CAT
Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024
Resolved - After extensive monitoring, we believe this issue to be resolved.
Jul 2, 17:24 CAT
Investigating - We are currently observing delays with delivery of messages towards MTN SA.

Type: Mobile Network Outage
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTN SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please do not resubmit any messages.

Please contact help@smsportal.com should you require further information or assistance.

Jul 2, 14:52 CAT
Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.