Monitoring - Vodacom SA is still investigating the issue affecting one of their SMSCs. We have rerouted all traffic to their other SMSC and customers should not be impacted.
Once Vodacom confirms that the issue has been resolved, we’ll reintroduce the affected SMSC to restore redundancy.
We’ll continue to monitor the situation and provide further updates if needed.
Oct 02, 2026 - 08:05 CAT
Once Vodacom confirms that the issue has been resolved, we’ll reintroduce the affected SMSC to restore redundancy.
We’ll continue to monitor the situation and provide further updates if needed.
Oct 02, 2026 - 08:05 CAT
Identified - Vodacom SA is currently experiencing a technical issue on one of their SMSCs. SMSPortal have rerouted all traffic in order to limit any impact to customers.
Type: Network Degradation (Vodacom SA)
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to Vodacom SA.
We appreciate your patience while the operator works to resolve the issue, and we will keep you updated.
Please contact help@smsportal.com should you require further information or assistance.
The SMSPortal Team
Oct 02, 2026 - 02:17 CAT
Type: Network Degradation (Vodacom SA)
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to Vodacom SA.
We appreciate your patience while the operator works to resolve the issue, and we will keep you updated.
Please contact help@smsportal.com should you require further information or assistance.
The SMSPortal Team
Oct 02, 2026 - 02:17 CAT
API
Operational
SMPP
Operational
REST
Operational
SFTP
Operational
HTTP (Legacy)
Operational
Web Services & SQL (Legacy)
Operational
Email to SMS (Legacy)
Operational
Messaging Services
Operational
Outbound SMS
Operational
Inbound SMS
Operational
Websites
Operational
Main Website
Operational
Customer Portal
Operational
Billing and Payments
Operational
Region
Operational
Africa
Operational
Europe
Operational
North America (US, Canada & Caribbean)
Operational
South & Central America
Operational
Asia & Oceania
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Platform Maintenance Oct 11, 2026 20:00-23:00 CAT
As part of our ongoing commitment to keeping SMSPortal secure, reliable and performing at its best, we’ll be carrying out routine platform maintenance.
Maintenance Schedule:
Dates: 11 - 13 Oct 2026
Time: 20:00 - 23:00 (UTC+2) each evening
Maintenance Scope:
Our teams will be carrying out audits and maintenance across our database clusters, network infrastructure, firewalls and servers. This work will help strengthen the availability, resilience and security of the platform.
Expected Impact:
While we do not anticipate any service interruptions, it is important to note that maintenance activities always carry a small risk of potential service impact.
Need Assistance?
If you have any concerns or require further information, please do not hesitate to contact our support team at help@smsportal.com.
Thank you for your understanding and continued support.
The SMSPortal Team
Posted on Sep 28, 2026 - 11:36 CAT
Maintenance Schedule:
Dates: 11 - 13 Oct 2026
Time: 20:00 - 23:00 (UTC+2) each evening
Maintenance Scope:
Our teams will be carrying out audits and maintenance across our database clusters, network infrastructure, firewalls and servers. This work will help strengthen the availability, resilience and security of the platform.
Expected Impact:
While we do not anticipate any service interruptions, it is important to note that maintenance activities always carry a small risk of potential service impact.
Need Assistance?
If you have any concerns or require further information, please do not hesitate to contact our support team at help@smsportal.com.
Thank you for your understanding and continued support.
The SMSPortal Team
Posted on Sep 28, 2026 - 11:36 CAT