All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
REST Operational
90 days ago
100.0 % uptime
Today
SFTP Operational
90 days ago
100.0 % uptime
Today
HTTP (Legacy) Operational
90 days ago
100.0 % uptime
Today
Web Services & SQL (Legacy) Operational
90 days ago
100.0 % uptime
Today
Email to SMS (Legacy) Operational
90 days ago
100.0 % uptime
Today
Messaging Services Operational
90 days ago
100.0 % uptime
Today
Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Main Website Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Billing and Payments Operational
90 days ago
100.0 % uptime
Today
Region Operational
Africa Operational
Europe Operational
North America (US, Canada & Caribbean) Operational
South & Central America Operational
Asia & Oceania Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 18, 2026

No incidents reported today.

Aug 17, 2026

Service Degradation - MTN SA
Resolved - We believe the issue to be resolved as we are no longer observing any message rejections and the errors stopped at 16:31 (UTC+2). We are still awaiting feedback from MTN SA and will continue to monitor extensively. This incident will be updated should the situation change.
Aug 17, 17:49 CAT
Investigating - MTN South Africa is currently rejecting a small portion of outbound messages. As a result, customers may receive an "UNDELIV" delivery status for some messages sent to MTN subscribers. MTN is aware of the issue and their technical team is actively investigating.

Type: Network Degradation (MTN)
Issue Start Time: 17 Aug 2026 @ 13:12 (UTC+2)
Impact: Customers may receive an incorrect "UNDELIV" delivery status for a portion of outbound messages to MTN SA subscribers.

We appreciate your patience while the operator investigates the issue and will provide further updates as more information becomes available.

Please contact help@smsportal.com should you require further assistance.

The SMSPortal Team
Aug 17, 15:31 CAT

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

Service Degradation - Outbound SMS
Resolved - Our Engineers have identified an issue with a database that resulted in delays in the processing of outbound messages. The issue has been resolved at 09:06 (UTC+2) and we are continuing to monitor the platform closely.

We are reviewing preventative measures with our technical team to reduce the likelihood of this occurring again.

We apologise for the inconvenience caused and appreciate your patience.

The SMSPortal Team
Aug 9, 09:30 CAT
Investigating - We are currently experiencing a delay in the processing of outbound messages from our queues. Our Engineers are actively investigating the issue and working to identify the root cause.

Incident Summary:

Type: Outbound SMS Degradation
Issue Start Time: 09 Aug 2026 @ 08:00 (UTC+2)
Impact: Customers may experience delayed and inconsistent message delivery times when sending outbound SMS messages.

We will provide further updates as more information becomes available.

Please contact support@smsportal.com should you require further information or assistance.

The SMSPortal Team
Aug 9, 08:40 CAT

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

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