MTN SA - Delay in Delivery Receipts for Reverse Billed (FTEU) Messages

Incident Report for SMSPortal

Resolved

After extensive monitoring we believe this issue to be resolved.
Posted May 08, 2025 - 14:41 CAT

Identified

MTN South Africa is currently experiencing delays in returning delivery receipts (DLRs) for Reverse Billed (FTEU) messaging.

Type: DLR Delays
Issue Start Time: 8 May 2025 @ 08:10 (UTC+2)
Impact: Customers may notice delays in receiving delivery receipts for Reverse Billed (FTEU) messages sent to MTN SA.

We appreciate your patience as the operator investigates and works to resolve the issue. Please do not resubmit any potentially affected messages.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team
Posted May 08, 2025 - 12:05 CAT
This incident affected: Region (Africa).