After extensive monitoring we believe this issue to be resolved.
Posted Nov 01, 2024 - 16:37 CAT
Monitoring
We recently identified and resolved an issue impacting inbound MO replies, which temporarily affected the timely processing of some replies. We’ve now cleared the backlog and are actively monitoring our MO queues to ensure continued, seamless performance.
Type: MO (Reply) Delays Impact: Customers may have experienced varied receipt times for a portion of MO replies from subscribers.
We sincerely apologise for any inconvenience caused. Our team has implemented preventive measures to minimise the likelihood of similar issues in the future.
Please contact support@smsportal.com should you require further information or assistance.
The SMSPortal Team
Posted Nov 01, 2024 - 13:23 CAT
This incident affected: Messaging Services (Inbound SMS).