Service Degradation - MTN SA

Incident Report for SMSPortal

Resolved

After extensive monitoring, we believe this issue to be resolved.
Posted Jul 09, 2026 - 15:59 CAT

Monitoring

We are observing that services have been restored. We will continue to monitor closely while awaiting feedback from MTN SA.
Posted Jul 09, 2026 - 10:14 CAT

Investigating

MTN SA is currently experiencing technical issues on their core network and as a result SMS delivery towards MTN SA is degraded. Please do not resubmit any messages.

Type: Mobile Network Operator
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending messages to MTN SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team
Posted Jul 09, 2026 - 09:25 CAT
This incident affected: Region (Africa).