Service Degradation - REST API
Incident Report for SMSPortal
Resolved
We are aware of an issue that caused slower response times on our REST API channel. The issue has been resolved, and our team is investigating measures to prevent future occurrences of this nature.

Incident Summary:

Type: REST API Degradation
Issue Start Time: 26 Jul 2024 @ 17:01 (UTC+2)
Issue End Time: 26 Jul 2024 @17:20 (UTC+2)
Impact: During the specified timeframe, customers might have experienced increased response times via our REST API endpoints.

We understand the inconvenience this may have caused and sincerely apologise for any disruptions to your operations.

If you require any further information, assistance, or clarification regarding this incident, please do not hesitate to reach out to our dedicated technical support team at help@smsportal.com.

The SMSPortal Team
Posted Jul 26, 2024 - 17:36 CAT
This incident affected: API (REST).