Service Degradation - Telkom Mobile SA
Incident Report for SMSPortal
Resolved
After extensive monitoring, we believe this issue to be resolved.
Posted Apr 17, 2023 - 07:37 CAT
Monitoring
Telkom Mobile SA have informed us that the issue should be resolved. We will continue to monitor extensively.
Posted Apr 16, 2023 - 23:14 CAT
Investigating
Telkom Mobile SA are currently experiencing technical issues on their SMSCs causing outbound messages to fail. As a result, customers may be receiving a delivery status of "UNDELIV" for messages towards Telkom Mobile SA.

Type: Delivery Degradation
Issue Start Time: 16 Apr 2023 @ 22:07 (UTC+2)
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to Telkom Mobile SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact support@smsportal.com should you require further information or assistance.

The SMSPortal Team
Posted Apr 16, 2023 - 22:47 CAT
This incident affected: Region (Africa).