We are investigating an issue causing a portion of authentication requests to fail via our REST API channel.
Incident Summary:
Type: REST API Degradation Issue Start Time: 14 July 2024 @ 17:24 (UTC+2) Impact: Customers might receive an authentication failure response when sending via the REST API channel.
We understand the inconvenience this may have caused and sincerely apologise for any disruptions to your operations. Our team are working to resolve the issue as quickly as possible.
If you require any further information, assistance, or clarification regarding this incident, please do not hesitate to reach out to our technical support team at help@smsportal.com.