Service Degradation - Outbound SMS
Incident Report for SMSPortal
After extensive monitoring we believe this incident to be resolved.
Posted Sep 14, 2021 - 16:49 CAT
A fix has been implemented and we are monitoring the results.
Posted Sep 14, 2021 - 13:23 CAT
We are currently experiencing a slow down in the processing of all outbound messages. Our engineers are working on a resolution as quickly as possible. Please do not resubmit any messages.

Type: Outbound SMS Delays
Impact: Customers may experience inconsistent delivery times when sending SMSes.

We appreciate your patience while we work to resolve the issue and we will keep you updated.

Please contact should you require further information or assistance.

The SMSPortal Team
Posted Sep 14, 2021 - 13:01 CAT
This incident affected: Messaging Services (Outbound SMS).