Service Degradation - Cell C SA
Incident Report for SMSPortal
After extensive monitoring, we believe this issue to be resolved.
Posted Mar 10, 2023 - 19:11 CAT
Cell C SA have informed us that the issue has been resolved and that they are currently processing a backlog of messages and delivery receipts. We will continue to monitor extensively.
Posted Mar 10, 2023 - 15:20 CAT
Cell C are currently experiencing a technical issue on their SMSCs causing irregular delivery and delayed delivery receipts for a portion of messages. Please do not resubmit any messages that you believe may be affected.

SMSPortal have rerouted all possible traffic in order to limit any impact to customers.

Type: Delivery Degradation
Impact: Customers may experience irregular delivery with inconsistent delivery receipts when sending towards Cell C SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated.

Please contact should you require further information or assistance.

The SMSPortal Team
Posted Mar 10, 2023 - 12:33 CAT
This incident affected: Region (Africa).