Service Degradation - MTN SA

Incident Report for SMSPortal

Resolved

After extensive monitoring we believe this issue to be resolved.
Posted Oct 25, 2024 - 13:24 CAT

Monitoring

MTN SA have informed us that the issue has been resolved. We will continue to monitor extensively.
Posted Oct 25, 2024 - 10:57 CAT

Investigating

MTN SA are currently experiencing a delay in returning delivery receipts.

Type: DLR Delays
Impact: Customers may experience delays in delivery receipts when sending towards MTN SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please do not resubmit any messages that you believe may be affected.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team
Posted Oct 25, 2024 - 07:09 CAT
This incident affected: Region (Africa).