Service Degradation - SMPP3 and SMPP4 Servers

Incident Report for SMSPortal

Resolved

After extensive monitoring throughout the day, we believe this issue to be resolved.
Posted Jul 22, 2022 - 17:27 CAT

Monitoring

All SMPP services have been restored and we will continue to monitor extensively.
Posted Jul 22, 2022 - 06:22 CAT

Identified

Our smpp3.smsportal.com and smpp4.smsportal.com servers are currently experiencing network connectivity issues due to data centre maintenance.

SMPP Customers should please make use of smpp1.smsportal.com and smpp2.smsportal.com until the issue is resolved.

Type: Data Centre Service Degradation
Impact: Customers may experience poor connectivity or be unable to bind to smpp3.smsportal.com and smpp4.smsportal.com

We appreciate your patience while the data centre engineers work to resolve the issue and we will keep you updated.

Please contact support@smsportal.com should you require further information or assistance.

The SMSPortal Team
Posted Jul 22, 2022 - 03:00 CAT
This incident affected: API (SMPP).