Service Degradation - FTP / SFTP API
Incident Report for SMSPortal
After extensive monitoring we believe this incident to be resolved.
Posted Oct 16, 2020 - 12:00 CAT
FTP / SFTP API services have been restored. We will continue to monitor.

Our sincere apologies for any inconvenience caused.
Posted Oct 16, 2020 - 09:11 CAT
We are currently experiencing an issue with our FTP and SFTP API.

Type: FTP / SFTP API Offline
Issue Start Time: 08h30
Impact: Customers will be unable to connect via the FTP / SFTP API channel.

We appreciate your patience while we work to resolve the issue and we will keep you updated.

Please contact should you require further information or assistance.

The SMSPortal Team
Posted Oct 16, 2020 - 08:34 CAT
This incident affected: Region (Africa) and API (SFTP).