Service Degradation - MTN SA

Incident Report for SMSPortal

Resolved

After extensive monitoring we believe this issue to be resolved.

Posted Jun 30, 2020 - 20:35 CAT

Monitoring

MTN SA have informed us that services have been restored. We will continue to monitor extensively.

Posted Jun 30, 2020 - 18:20 CAT

Investigating

MTN SA is currently experiencing an outage on their network and as a result SMS delivery towards MTN SA is degraded.

Type: Network Outage
Impact: Customers may experience irregular delivery with inconsistent delivery times when sending to MTN SA.

We appreciate your patience while the operator works to resolve the issue and we will keep you updated. Please do not resubmit any messages.

Please contact support@smsportal.com should you require further information or assistance.

The SMSPortal Team

Posted Jun 30, 2020 - 17:41 CAT

This incident affected: Region (Africa).