All Systems Operational
API Operational
SMPP ? Operational
REST ? Operational
FTP ? Operational
HTTP (Legacy) ? Operational
Web Services & SQL (Legacy) ? Operational
Email to SMS (Legacy) ? Operational
Messaging Services Operational
Outbound SMS ? Operational
Inbound SMS ? Operational
Websites Operational
Main Website ? Operational
Customer Portal ? Operational
Billing and Payments ? Operational
Region Operational
Africa ? Operational
Europe ? Operational
North America (US, Canada & Caribbean) ? Operational
South & Central America ? Operational
Asia & Oceania ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 23, 2017

No incidents reported today.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017
Resolved - We have received the outstanding delivery receipts from Vodacom SA and have successfully processed them. All delivery statuses will now reflect correctly.
Jul 17, 19:20 CAT
Monitoring - Due to high volumes, we are experiencing a delay in receiving Delivery Receipts (DLR's) from Vodacom SA. Most of the outbound messages (MT's) have already reached the handset, please do not resubmit.
Jul 17, 10:35 CAT
Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017
Resolved - The issue has been resolved and all messages that were delayed have been successfully processed. Should you have any further questions, please don't hesitate to contact us.
Jul 12, 08:34 CAT
Investigating - Scheduled messages to a portion of numbers are being delayed. Please do not resubmit as these messages are being queued and will be sent as soon as possible. We are working on a solution and will continue to give regular feedback.
Jul 12, 07:32 CAT
Jul 11, 2017
Resolved - The issue has been resolved and all messages that were resubmitted have been successfully processed. Should you have any further questions, please don't hesitate to contact us.
Jul 11, 19:12 CAT
Identified - A portion of mobile numbers were being incorrectly blacklisted as of 16:40 today. We have identified the issue and will resubmit all problematic messages at no cost to our customers. We apologise for any inconvenience caused.
Jul 11, 18:12 CAT
Jul 10, 2017

No incidents reported.

Jul 9, 2017

No incidents reported.