All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
SMPP ? Operational
90 days ago
100.0 % uptime
Today
REST ? Operational
90 days ago
100.0 % uptime
Today
SFTP ? Operational
90 days ago
100.0 % uptime
Today
HTTP (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
Web Services & SQL (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
Email to SMS (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
Messaging Services Operational
90 days ago
100.0 % uptime
Today
Outbound SMS ? Operational
90 days ago
100.0 % uptime
Today
Inbound SMS ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Main Website ? Operational
90 days ago
100.0 % uptime
Today
Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Billing and Payments ? Operational
90 days ago
100.0 % uptime
Today
Region Operational
Africa ? Operational
Europe ? Operational
North America (US, Canada & Caribbean) ? Operational
South & Central America ? Operational
Asia & Oceania ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2025

No incidents reported today.

Nov 1, 2025
Service Degradation - Cell C SA
Resolved - Cell C SA experienced technical issues between 09:35 (UTC+2) and 10:54 (UTC+2) on their SMSCs. As a result, SMS delivery towards Cell C SA was degraded during this time. SMSPortal rerouted all possible traffic in order to limit any impact to customers.

Type: Network Outage
Start: 01 Nov 2025 @ 09:35 (UTC+2)
End: 01 Nov 2025 @ 10:54 (UTC+2)
Impact: Customers may have experienced irregular delivery with inconsistent delivery times when sending messages to Cell C SA.

Please contact help@smsportal.com should you require further information or assistance.

The SMSPortal Team
Nov 1, 11:09 CAT
Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
Connectivity Degradation
Resolved - After extensive monitoring we believe this issue to be resolved.
Oct 24, 18:25 CAT
Update - Connectivity remains stable and we’ll continue to monitor closely over the next few hours.
Oct 24, 13:45 CAT
Monitoring - Some customers may have experienced intermittent connectivity issues affecting access to our platform due to an incident on the SEACOM network. While connectivity has since been restored, we are still awaiting further feedback from SEACOM to confirm the root cause.

Type: Connectivity Degradation
Issue Start Time: 24 Oct 2025 @ 12:25 (UTC+2)
Issue End Time: 24 Oct 2025 @ 13:00 (UTC+2)
Impact: Customers may have experienced slower response times or brief interruptions in service.

We’ll continue to closely monitor the situation and work with SEACOM’s engineers to identify and address the underlying cause. Thank you for your patience and understanding.

Please contact help@smsportal.com if you require further information or assistance.

The SMSPortal Team
Oct 24, 13:14 CAT
Oct 23, 2025

No incidents reported.

Oct 22, 2025
Service Degradation - Core Data Centres
Resolved - After extensive monitoring, we believe the issue has been resolved and systems continue to operate as expected.
Oct 22, 20:13 CAT
Monitoring - Connectivity issues have been resolved and all services are fully operational. Our teams are continuing to investigate the root cause with the data centre engineers to ensure this doesn’t recur.
Oct 22, 16:54 CAT
Investigating - We’re aware of connectivity issues between two of our core data centres. Our teams are actively investigating and working to restore full stability.

Incident Summary:

Type: Network Degradation
Issue Start Time: 22 Oct 2025 @ 16:22 (UTC+2)
Impact: Some customers may experience intermittent connectivity or slower response times on our platform.

We sincerely apologise for the disruption and understand the impact this may have. Our engineers are working closely with the data centre teams to resolve the issue as quickly as possible.

If you require any further information, assistance, or clarification regarding this incident, please do not hesitate to reach out to our dedicated technical support team at help@smsportal.com.
Oct 22, 16:41 CAT
Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

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