Platform Maintenance
Scheduled Maintenance Report for SMSPortal
Completed
The scheduled maintenance has been completed.
Posted Oct 15, 2023 - 03:00 CAT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 14, 2023 - 23:00 CAT
Scheduled
At SMSPortal, our commitment to delivering top-tier service drives us to continually enhance our infrastructure. To ensure we maintain the highest levels of quality, resilience, security, performance, and features, we are conducting routine maintenance.

Maintenance Schedule:
Start Time: 23:00 (UTC+2) on Saturday, 14 October 2023
Expected Completion: 03:00 (UTC+2) on Sunday, 15 October 2023

Maintenance Scope:
During this maintenance period, our most experienced DevOps engineers will be working to update our core servers, databases, and firewalls.

Expected Impact:
While we have classified this maintenance as low risk, it's important to note that some minor disruptions may occur. You may experience intermittent drops in your connections to our servers and minor message delays. Rest assured, our team will work swiftly to minimise any inconvenience.

Stay Informed:
For real-time updates on the progress of our maintenance work, please visit https://status.smsportal.com.

Need Assistance?
If you require additional information or assistance during this maintenance window, please do not hesitate to contact our technical support team at help@smsportal.com.

Thank you for your understanding and continued support.

The SMSPortal Team
Posted Sep 15, 2023 - 16:08 CAT
This scheduled maintenance affected: Websites (Main Website, Customer Portal, Billing and Payments), Messaging Services (Outbound SMS, Inbound SMS), and API (SMPP, REST, SFTP, HTTP (Legacy), Web Services & SQL (Legacy), Email to SMS (Legacy)).