As part of our commitment to quality and continual improvement, we will be carrying out major upgrades to our entire infrastructure over the upcoming weeks. What are some of the benefits?
Improved performance and more efficient execution of our services
Increased redundancy and even higher uptimes
Further optimisation of system resources and the ability to automatically scale during peak periodsWhen will the work be carried out?
To mitigate risks and limit downtime the maintenance will be performed in four phases as follows:
Sunday, 4 October 2020 between 18h00 and 22h00 (UTC+2)
Sunday, 11 October 2020 between 18h00 and 22h00 (UTC+2)
Sunday, 18 October 2020 between 18h00 and 22h00 (UTC+2)
Sunday, 25 October 2020 between 18h00 and 22h00 (UTC+2)Will I experience downtime?
As with any upgrade or maintenance work the risk to the platform is increased. This maintenance has been classified as high risk and short disruptions of 10-15 minutes may occur. If customers detect any issues or experience prolonged service degradation please contact us immediately via e-mail, telephone, or Live Chat so that we can investigate and assist as quickly as possible.
Please feel free to monitor https://status.smsportal.com
during this time to stay up to date on the progress. If you require further information, please contact technical support at email@example.com
The SMSPortal Team