Platform Maintenance
Scheduled Maintenance Report for SMSPortal
The scheduled maintenance has been completed.
Posted May 15, 2023 - 03:00 CAT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2023 - 23:00 CAT
As part of our commitment to quality and continual improvement, we will be carrying out routine maintenance on our infrastructure. The work will involve updates to our core servers, databases and firewalls for greater resiliency, security, performance and features.

When will the work be carried out?
The maintenance work will begin at 23:00 (UTC+2) on Sunday, 14 May 2023 and will last for 4 hours until 03:00 (UTC+2).

Who will be completing the work?
All of the work will be completed by our most experienced DevOps engineers.

Will I experience downtime?
As with any upgrade or maintenance work the risk profile of our platform is increased, however this maintenance has been classified as low risk. There may be short periods of intermittent drops in your connections to our servers and minor message delays during the maintenance window.

Please feel free to monitor during this time to stay up to date on the progress. If you need further information, please contact technical support at

The SMSPortal Team
Posted Apr 20, 2023 - 07:14 CAT
This scheduled maintenance affected: Websites (Main Website, Customer Portal, Billing and Payments), Messaging Services (Outbound SMS, Inbound SMS), and API (SMPP, REST, SFTP, HTTP (Legacy), Web Services & SQL (Legacy), Email to SMS (Legacy)).